Frequently Asked Questions

8 hours is our base rental period. If your event starts after 3pm we allow you to keep it over night at no additional charge.
No. We arrive early to set up so you get the entire rental time to play.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps. Extra charges may apply on setups other than grass.

If you have any other questions, please feel free to call us any time at: 713-955-2238

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