Frequently Asked Questions
All prices are listed with the picture of the inflatable. Please browse our selection for products and prices.
8 hours is our base rental period. If your event starts after 3pm we allow you to keep it over night at no additional charge.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. We will call you the day before your event to confirm the exact delivery time.
A $50 non-refundable deposit is required at the time of reservation. If your order is $350 or higher the required deposit is $50%.
No worries. If you need to cancel please just give us a call to let us know. Your deposit will be saved as a raincheck for future use. Raincheck credits can be used up to a year after the cancellation.
Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
Please see the "DELIVERY AREAS" page for a list of cities. Delivery fees range from $0 -$100 depending on how far you are from our warehouse.
No. We arrive early to set up so you get the entire rental time to play.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the day before to confirm that someone will be at the party location and to confirm the exact delivery time.
No. The bounce house will be clean when you get it. Boogie Bounce, Inc cleans and disinfects after every rental.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords. When the inflatable is not in use it can be turned off and deflated.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.
Cash, Zelle, Cash App, & Apple Pay. If paying by cash, please have exact change as our drivers do not carry cash.
Most of our jumps (all of our character jumps for example) are 15'x15' which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
Yes. There is a link in your receipt once you've ordered or you may contact our office.
Check the requirements listed with each bounce house. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps. Extra charges may apply on setups other than grass.